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Question #1 All of the clothing is removable and machine washable. Soils can be removed from the body with a damp cloth using a mild liquid detergent. After removing clothes, bows, etc., the doll can be machine washed in cold water and dried in the dryer in a pillowcase with a towel. Mohair wigs are more fragile.
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Question #2 We have researched and offered credit cards with varying success. We find the charges, fees and processing to be complicated and excessive. By accepting cash and checks, we are able to offer our customers more value, thus passing the savings on and making the transaction more personal. We continue to look for the perfect solution.
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Question #3 It is all about teaching a child the value of fine things and its learning to respect and love them. We do offer a lifetime guarantee for repairs.
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Question #4 No two dolls are ever alike. Sometimes eye or hair color makes a doll one-of-a-kind. There are other dolls who invite you to make them your own of different hairstyles or clothing colors. We are now offering a special doll that you can combine a face with another's clothing to be your very, very own. See our new My Doll Design pages.
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Question #5 All of our dolls are handmade in Vermont, USA. We are a group of cottage industry sewers who work in our homes. The design and cutting begin with Bonnie. The embroidery is done by Eileen following a specific design and color scheme. The clothing is carefully constructed in the sewing rooms of Bunny, Patty and Malinda. The assembly, wigging and finishing are all done by Bonnie, right here in the Stone Village in her sewing room. This doll making process is visible in our galleries.
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Question #6 Love at first sight. Or simply ask us. We have 40 years of experience, three doll loving daughters, now grown, and five grandchildren who own and love their dolls.
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Question #7 Not an ordinary 8-hour work day! It begins with a design, pattern making, fabric selections, drawing the face from a template and selecting embroidery cottons, cutting the body parts, clothing and adding the trims, thread and laces, and finally preparing the work orders and having the work picked up or delivered to the stitchers. (2 hours) Most embroidered faces take 1 to 2 hours, the clothing, 4 hours. When the face is returned, the head and limbs are sewn, the doll is assembled and stuffed. (2 hours) The doll is wigged. (1 to 2.5 hours) Finally the handwork of buttons, snaps, bows and signing. (1 hour) I count about 13 hours. The average doll sells for $135!
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Question #8 Missy, Kelly, Nicole, Allison, Eddie, Claire, Holly, Grace, Kimberly, Eva, Millicent and the new My Doll Design. It doesn't seem to have anything to do with real or motif eyes, girls or boys, or price. Color always counts.
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